We’re Fixing the Performance Problems

Dear EyeWirers,

I want to apologize on behalf of the dev team for the recent crashes and slowness. The past few weeks have seen a confluence of coincidences that exposed issues with our infrastructure and processes. We’ve managed to fix most of them, including the one that took out EyeWire for a few hours during the night last week. We’re learning as we go and are getting more effective at diagnosing and fixing problems.

You may have noticed that EyeWire is loading cubes very slowly lately. This appears to be a new issue unrelated to the others. We are unhappy about this and are working to fix it with urgency. Thanks for bearing with us. We’ll have EyeWire working normally again soon.

All of us, (including you!) are doing things that we’ve never done before. The tenacity, maturity, and liveliness the EyeWire community constantly displays is what’s making the project a success. You guys are an enduring source of inspiration for us.

Thanks for playing!

Will Silversmith
EyeWire Developer